1. Open the RFI
From the project’s RFIs log, select the RFI to open its detail page. Expected result: The RFI detail page loads.
2. Find the Responses section
Scroll to the Responses section, which lists the answers submitted through the no-login channels. Each response shows the responder, a source badge (Web, Email, or App), and the date. Expected result: You see every formal response submitted for this RFI. If no responses have been submitted yet, this section does not appear.
3. Identify the correct answer
Read the responses and identify the one that is the authoritative answer to the RFI question. Expected result: You know which response should become the answer of record.
4. Mark it as official
On the chosen response, select Mark as official. Expected result: The response gains an Official badge, and the action on that response changes to Remove official mark.
5. Change the official answer if needed
To switch the official answer to a different response, select Remove official mark on the current one, then Mark as official on the correct response. Expected result: Only the intended response carries the Official badge.